Shipping policy

 

 

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order accurately, in good condition, and always on time.

Processing Time:

  • All orders are processed within 1-3 business days.

Shipping Rates and Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer standard and expedited shipping options.
  • Delivery estimates will be provided to you once your order is placed
  • FREE SHIPPING on orders over $100

Shipment Confirmation and Order Tracking:

  • You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages:

  • Please inspect the packaging of your item(s) when they arrive. If you notice any damage, please make note of it when signing for delivery. If your item(s) arrived damaged, please contact us immediately at [support@papipaw.com] with photos of the damaged goods, and we will work with you to resolve the issue.

Lost or Stolen Packages:

  • PapiPaw is not responsible for any lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will help provide information needed to assist in the investigation.

International Shipping:

  • We currently do not offer international shipping.

Cancellations:

  • Cancellations can be made within 24 hours of placing an order. Please contact us immediately if you need to cancel your order support@papipaw.com

Changes to Shipping Policy:

  • PapiPaw reserves the right to modify this shipping policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any further questions about our shipping policy, feel free to contact us at support@papipaw.com

FAQ:

Q- How much is shipping?

A- We Offer FREE Express Delivery: To USA Only

Q- How long does shipping takes?

A- All orders are shipped within 1-3 business days

Shipping: U.S. orders will deliver within 3-7 days

Q- Where is my order?

A- Contact us at support@papipaw.com with your full name and mailing address, and confirmation number.

Q- What is my tracking number?

A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.

Q - I've lost my tracking number. What can I do?

A: Simply contact us at support@papipaw.com with your full name and mailing address, and we will resend your confirmation number.

Q- How can I make changes to my order?

A- If you need to make changes to your order you will need to contact us within 12 hours of placing the order.

We Can Change:

- Your delivery details

- Your name

- Your email